How to apply for an import and export customs code also know as Mirsal code?

Modified on Thu, 19 Sep at 3:48 PM

A step-by-step guide to applying for an importer or exporter code with Dubai Customs.

What is an importer/exporter customs code?

An importer/exporter customs code, also known as a Mirsal code or customs business code, is an official code issued by Dubai Customs to businesses operating in the UAE. This code is necessary for companies that want to import or export goods into or out of the UAE.

The customs code links shipments to the company’s UAE trade license, ensuring proper customs clearance and legal compliance for both imports and exports.

Key Functions of a Customs Code:

Customs Clearance: It is required for processing and clearing goods through Dubai Customs.
Tracking Shipments: The code allows customs to track shipments linked to the registered business.
Legal Requirement: Having this code is mandatory for businesses involved in cross-border trade.

Without a customs code, businesses are unable to legally move goods through Dubai's ports and free zones, which makes it a critical component of trade operations in the UAE.

Step-by-Step Guide to Applying for a Customs Code

Follow these steps to apply for your importer/exporter customs code through Dubai Customs:

Register on the Dubai Customs website: Go to the Dubai Customs website by requesting a Business Registration.
Confirm your account: After registering, you’ll receive a confirmation email. Use this to verify your account.
Log In: Use your newly created username and password.
Navigate to the Mirsal 2 section: Once logged in, go to the Mirsal 2 section and select the New Business Registration Or Request Business Registration.
Complete the registration form: On the registration page, you’ll need to provide details about your business such as company name, trade license, address and other depending on your trade license
Upload the required documents: Submit relevant documents, including your UAE trade license, passport copy, and other business-related paperwork.
Pay service fees: These fees can range between 25AED to 150AED depending if it is a new or renewal.
Wait for your customs code: After submission, the processing time typically takes a few working days. Once approved, you’ll receive your new customs code.

With your customs code, you’re officially authorized to import and export goods through Dubai.

When is a mirsal code required?

DHL: A Mirsal code is required for shipments of above AED 3,000.
Aramex: A Mirsal code is required for shipments of above AED 1,000.

Ensure your customs code is ready to avoid delays in processing your shipments.